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Resetting Device Firmware on v3 Interfaces

If there is a problem with the Device, Device Firmware Update, or you need to reset the Device Firmware, follow the procedure listed below. This procedure forces the Bootloader Mode allowing Firmware Installation for v3 Interfaces ONLY and ensure a strong and stable internet connection.
         

1. Unplug the Device from the USB cable.
2. Put the Interface into Bootloader mode by moving the mode switch to the Left Hand Side Position.

 
3. Plug the USB cable back into the Interface and computer.
4. When the Device is in Bootloader mode all LED's will flash.
5. Open the "Tools"=>"Device Configuration" screen in the WRT software.


6. You will be prompted that it is not the latest firmware. It will always display this as the Device is now in
Bootloader mode.
7. Click Update Firmware and follow the on screen prompts.
8. You will be prompted to set the Device into Bootloader mode. Follow the on screen prompts by simply
removing the USB cable and ensure the switch is on the Left Hand Side Position, connect the USB cable, wait for
the Device to be recognised in Windows, then click Continue.


 
9.  You will be prompted to Reset the Device. Follow the on screen prompts by simply removing the USB cable
and move the switch to the Right Hand Side Position, connect the USB cable, wait for the Device to be
recognised in Windows, then click Continue.


10.   Once completed check the Device for correct operation.


Note: If you still have issue's updating the firmware on v3 Logbox's remove the micro sd card and start the process again. A faulty micro sd may cause the firmware not to update.



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