| Support Center Items |
 Opening Bin File Definitions - Video Tutorial |
This short video demonstrates how to open a new bin file in the Woolich Racing Tuned software. It also
shows the process of purchasing a bin file definition from the Woolich Racing website.
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| Copying Maps to another Part Number |
If you have a tuned file with a different part number, you can copy the mapping and settings to another part number.
This will allow you to use 1 tuned file for many different part numbers, as in the case of a mail-in flashing service. Or you can move your tuned maps to a new part number, or a new bin file of the same part number. This can be useful if your ECU has been recalled, and you now have a new ECU part number, and you want to re-flash it with your tuned file.
You can copy the maps/settings across by opening two instances of the software, and opening your tuned file in one, and the NEW Part Number in the second. Set the Configuration and Map Unification settings in the new part number, to match your original tuned file’s settings.
Then you can open the same map one by one on each bin file, and copy across all your values, just click any cell in the tuned map, and press CTRL+A (select all), then press CTRL+C (copy). Then in the new part number, click into the top-left cell of the same map, and CTRL+V (paste).
Do this for each map you have adjusted, then save the new file to your PC, restart WRT (so you only have 1 WRT running) and write it to the updated ECU.
To use the Compare function, Open the new bin file in the software, and then click File menu > Open Compare File, and select your tuned file, and then change all the %change tabs in the new bin files maps to zero % change.
This means you are changing the new Bin File maps to be 0% different from the tuned file maps, so you are effectively changing the new bin file to match the tuned bin file.
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| I have sent in a Bin File through the software |
| When submitting a Bin File readout through the WRT software, you will need to open a Support Ticket (or reply back to your existing ticket) to let us know it has been submitted.
Please be aware that we do not monitor file submissions, and if you have been asked to read your ECU and submit the file, you must open a new ticket, or reply back to the relevant ticket/email where we asked you to submit it. If you do not let us know you have submitted a file for review, it will not be reviewed.
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| I have a bike/ECU that was flashed by another Woolich tuner, how do I transfer the Key to my account? |
Keys are locked to the account that flashed the ECU.
A Key Transfer is available for a one time transfer to a new tuner.
Here are the instructions for requesting a Key Transfer:
1. With the correct harness and interface connected to the bike, open Woolich Racing Tuned - (You need to be connected to the internet.)
2. Select NEW, and then the make, model, year and ECU part number of the ecu you wish to read. Click New.
You will already need to have access to this bin file definition. If not you will need to purchase a Key for this definition, or allocate a bulk Key to unlock it in the software. The key can be returned once the transfer is completed. (NOTE: Returning the first Key only applies to Keyed Definitions. Keys used to unlock an Unlimited Definition, can not be returned, as your account is gaining the ability to flash unlimited ECU's)
3. Read the ECU as per normal process. Click "Read ECU", and follow the prompts.
Once read out, do not save the file, If the file is saved this transfer request will be invalid. You can read again, and save the file, after the transfer request is complete.
If you see the TuneLock message, you can still transfer the Key by clicking Cancel, and then OK on the Request Key Transfer, then skip to the end of these steps. You just will not be able to read out the current tune, and will have to use the transferred Key with a New Bin File to start tuning again.
4. Click on the "Tools" drop-down menu in the software and select, "Request Key Transfer".
The software will do some checks, and if successful, you will receive a popup window letting you know it has been successfully submitted.
5. You will be prompted to submit a support ticket, but if you have already done this, you must reply to your email / ticket to advise that steps 1-4 have been completed and you have submitted the file to us.
When we receive the support ticket reply, we will review the Key Transfer Request and will advise when this review / transfer is complete. Note: Do not attempt to write to the ECU until after you have received confirmation that the Transfer has been approved, or you will write over the top of the current flash, using one of your own Keys.
Please reply back to your support ticket once you have requested the transfer, and we will let you know if it is eligible to be transferred.
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| Returning unused Bin File Keys - Key Return Policy |
Woolich Racing, Key Return Policy, updated September 2022.
If you allocate a Key to unlock a definition on your account, so you can access an ECU, or want to look at the mapping for another model, we don't offer any un-allocation of that key. It can only be used to flash an ECU once allocated. Once a key is allocated, it is non-reversible, with only a few exceptions.
While we have previously allowed the un-allocation of keys for more broad reasons, unless there is a specific and justifiable reason for doing so, we will not be releasing these keys in future. Examples of where we would make an exception:
- If you accidentally double allocated - which is something only inexperienced users of the software would generally do; - If you have allocated a key and have been unable to proceed because of a fault of the software. *1 - If we have requested you to allocate a key so you can read the ECU; and - If you needed to allocate a key to enable a key transfer.
*1 A software fault does not include the following: - If we do not have your part number, as you can check what part numbers are available before you allocate any keys. *2 - There is a physical connection issue with your harness, or installation of the harness. - You have not attempted to troubleshoot the cause of the problem.
*2 Some models require the ECU to be read out to identify the Part Number, this would be considered an exception only for the first key allocated, to unlock that model so the ECU can be read.
NOTE: Keys used to unlock an Unlimited Definition, can not be returned, as your account is gaining the ability to flash unlimited ECU's.
The software was never designed to have keys un-allocated and while we have tried to accommodate our customers in the past, due to the enormity of the requests we receive, we can see it has become a normal practice when it should be an exception. This also allows us to have greater focus on genuine support issues.
Basically, we are asking Tuners to be a bit more responsible when allocating Keys. Check the bike details, and confirm the part number of the ECU, look it up in the software, and confirm what definition it belongs to, before allocating any keys.
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| I have a Recall Notice for my ECU |
If you have a bike that has a recall notice on it, and it requires the ECU to be re-flashed/updated, you should contact us before it goes to the Dealer for the ECU flash.
Please inform your customer before they take the bike back to the Dealer for the recall.
Part A: Recall has not yet been done
(guaranteed to get your Keys returned)We have a process in place to assist you in returning the ECU to stock before the recall, and re-flashing it after you get it back from the dealer. We need to identify the ECU in your records before it gets re-flashed by the dealer. Once it has been flashed during the recall, the Bin File is erased from the ECU, this includes any Bin File Keys, and Racetools Keys. When you then reconnect the ECU to the software, it has no way to know if this is a new ECU, a recalled ECU, or the same ECU. It will be identified as a new, un-flashed ECU, and will require a new Key to write to it again.
If you have your own WR hardware, you can do this yourself. If you have had your bike tuned by a Woolich Racing - Tuning Partner, then you should return to them for the 1-6 steps (identification and rewrite with stock file), and return back to them after the recall has been completed, steps 8-10, (new part number, and re-issue of Keys)
Please make sure you have a backup of your bin file before starting. Do not skip ahead after sending in your ECU read-out, please wait till you have confirmation back before you proceed with the 'return to stock'.
The ECU Recall Process: - Read your ECU out, and go to Tools > Send bin file to Woolich Racing.
- Reply back to let us know it has been sent in.
- Once we have confirmed your readout, we record this on your WR account.
- You can use the Tools > Return to Stock option.
- Reply back to let us know it has been completed,
- Once we have confirmed the return to stock, we record this on WR account.
- You can now take the bike to the dealer for the recall.
- When you get the bike back, you do a read of the ECU and send it in.
- We confirm the new ECU read, with the details recorded on your account, and re-issue your Key(s).
- You can update your bin file to the new part number, and write it to the ECU.
The first step is to Read your ECU and Send it in to us through the software, and Open a Support Ticket when sent.
Part B: If the Recall has already been completed before contacting Woolich Racing.
(no guarantee that keys can be returned)If you have a customer that comes in and says the recall has already been done, then the following applies.
If the recall has already been done, then the Bin File Key (and any Racetools Key) have been erased from the ECU, and we have no way to know if this is a new ECU, or if it has been flashed with Woolich before. In this case we can only assist if you can provide the following 3 things:
- The date of the FIRST, and LAST time you flashed this ECU. (preferably both, but at least one date)
- Some evidence of the recall done on this bike/ECU? (Dealer documentation given to the customer after the recall is done, showing the date, the bike details, and the recall completed).
- A direct read out of the recalled ECU, sent in to Woolich within the software. (Tools menu > Send Bin File to Woolich)
If you can provide those items, and we can match the information given to the ECU flashing records on your account, then we should be able to re-allocate the Key, so you can write back to this ECU. If you are unable to provide all 3 items, then a New Key will be required to write to this ECU again.
Hopefully this clears up any questions regarding this or other recalls that require the ECU to be flashed by the Dealer.
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| Purchase Bulk Bin File Definition Keys |
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| Why do I need to buy a Bin File Definition? I already own the Bin File in my ECU. |
You are not actually purchasing the Bin File, you are purchasing the Bin File Definition. The Bin File Definition is used within the Woolich Racing Tuned software, and it provides access for maps and settings allowing you to easily edit the Bin File within the Woolich Racing Tuned software. Without the Bin File Definition, you are not able to edit the bin file or make any changes to the ECU in your bike..
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| Why are there several Bin File Definitions listed for a ECU Part Number? |
| There are quite often multiple revisions of Bin Files that are released for a particular ECU Part Number. When this is the case you will see an ECU Part number listed with the revision following the part number.
e.g. 21175-0084_F56924D and 21175-0084_F569254D
The best way to determine which Bin File revision is within your stock ECU is to Read the ECU, this will load the Bin File that is currently in the ECU into the Woolich Racing Tuned software. If we do not currently have the Bin File, the Woolich Racing Tuned software will prompt you to send the bin file through to Woolich Racing so we can add it to the software.
We like to ensure that you have access to all of the Bin Files for a particular model so you can always flash your ECU back to stock. You will not be able to Write to the ECU until you have sent us the Bin File.
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| Can I flash as many bikes as I like? |
Generally, each Bin File Definition purchased entitles you to a key to flash one bike/ECU. If you want to tune more than one bike, bulk bin file purchases may be available to you (please check with your local Woolich Racing distributor).
However, there are many Bin File Definitions that are unlimited (no expiry). This list changes from time to time so best to once again, check with your local distributor.
Note: The Bin File Definition keys do not apply to the free bin file definitions, you can flash these ECU's as many times as you like.
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| How do I purchase Bin File Definitions for use within the WRT software? |
This video will give you an overview of the Bin File Definition purchase and download process. There are two ways that you can purchase Bin File Definitions for use within the WRT software, both from within the Products Page on the website. The first is to purchase as part of a package with an USB Interface/Log Box, Harness and USB Cable. The second is to purchase Bin File Definitions as a single item.
To access the Bin File Definitions through either of these methods, please click on the make and model of the bike you’re interested in. The package should be at the top of the list of products, while the Bin File Definition as a single item is listed at the very bottom of the page. To purchase simply ‘Add to cart’ and continue through the check-out process.
We are regularly adding support for new bike models in the Woolich Racing Tuned software. To be notified when these products are listed, please subscribe to our email updates to be notified when this occurs.
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| Which ECU Part Number should I choose? |
To determine which ECU Part Number (Bin File Definition) to use for your particular ECU - Connect your harness and Interface to the ECU
- Connect the Interface to your computer via USB cable
- Put the Interface into Read/Write mode (Red LED on)
- Go to "Tools"=>"Read Serial Number", this will read the ECU Part Number and Serial Number from the ECU.
You will be able to see exactly which Bin File is in the ECU and use this Bin File as your starting point for further tuning.
Note: The Read Serial Number function is not available for all models of ECU, some of the Denso ECU's are not able to be read from the main ECU connectors, so the Read Serial Number option is not available. If this is the case you can determine which ECU Part number to use by inspecting the Part Number on the ECU (see below).
There are usually several ECU Part numbers listed for a particular model of bike.e.g. 32920-21H50_DJ0HSE01 32920-21H50_DJ0HSE51
21175-0082_F569146E 21175-0082_F569154E
The part number is made up of 3 sections:
Manufacturer Identifier: - Suzuki: 32920-21H60_DJ0HSE00
- Kawasaki: 21175-0082_F569146E
ECU Part Number: - Suzuki: 32920-21H60_DJ0HSE00
- Kawasaki: 21175-0082_F569146E
Bin File Serial Number: - Suzuki: 32920-21H50_DJ0HSE00
- Kawasaki: 21175-0082_F569146E
The Manufacturer Identifier and ECU Part Number are either stamped into the plastic case of the ECU or on a sticker on the ECU. The Bin File Serial Number is not visible externally, it is in the bin file inside the ECU.
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| What Bin File Definitions are free with the WRT software? |
Bin File Definition Keys, or more commonly just called ‘keys’ are the licenses that are purchased and used to flash an ECU. A license used on an ECU grants unlimited flashing to that specific individual ECU. Unlike some other flashing companies, we have a large amount of ECUs that are either free and allow for unlimited flashing or they are able to be purchased once and then are free and unlimited after that. 100% Free to flash forever (included with purchase) - 2002-2020 Suzuki GSX-1300R (Hayabusa)
- 2007-2011 Suzuki GSXR 1000
- 2008-2020 Suzuki GSXR 750
- 2008-2020 Suzuki GSXR 600
- 2007-2012 Suzuki GSX-1300BK (B-King)
Each a one-time purchase, then unlimited flashing - 2005-2006 Suzuki GSXR 1000
- 2006-2007 Suzuki GSXR 750
- 2004-2005 Suzuki GSXR 750
- 2006-2007 Suzuki GSXR 600
- 2004-2005 Suzuki GSXR 600
- 2012-2014 Yamaha R1
- 2009-2011 Yamaha R1
- 2007-2008 Yamaha R1
- 2012-2016 Yamaha R6
- 2008-2011 Yamaha R6
- 2006-2007 Yamaha R6
Anything not shown in the above list requires one key for each individual ECU flashed. These keys are what let you flash an individual ECU as many times as you want. Typically, how shops approach this is they charge a flat fee for ECU tuning to cover their cost of the key as well as what they feel their work is worth. This would be in addition to the cost of the harness and dyno tuning time if tuning on the dyno is part of your service. This way, the customer’s ECU is tied to your account so if they ever need any changes in the future, they can bring their bike/ECU back to you and you’re familiar with everything, and you already have their map files saved. Tuning shops can purchase keys at a discounted rate. These keys are in a generic non-assigned state so they don’t have to worry about what to use them on at the time of purchase. They can get a discount and keep them there until needed only to assign them to a specific model themselves, once the need arises. Additionally, these discounted files can be used on the models above that are a one-time purchase further adding to the value of those models.
(These discounted keys do not apply to race kit ECUs like EM Pro, KRT, HRC or YEC).
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| How do I gain access to Bin File Definitions I have purchased for the Woolich Racing Tuned software? |
Once you have purchased Bin File Definitions for a bike model from our Product Page, the bin file
definitions will be allocated to your Woolich Racing Tuned account with the same email address that you used to pay for the Bin File Definitions on Paypal.com.
The next time you open the Woolich Racing Tuned software, go to "Account" menu => "Login" within the software. All of the free and purchased Bin Files will automatically download to your PC ready for use.
You can open each of them by selecting the "File" menu, then select "New" menu item. Select the Bike Model from the lists and click the "New Bin File" button to create a new stock bin file for the Bike Model.
Downloading and installing the WRT software (includes accessing Bin File Definitions) - Video Tutorial
Opening Bin File Definitions - Video Tutorial
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| Bin File configuration in the WRT software - Video Tutorial |
This video shows how to use the Bin File Configuration section of the Woolich Racing Tuned software to
unify fuel and ignition maps for easier editing.
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| Can I return my ECU to stock tuning after using your products? |
Yes. At any time you can open a new stock bin file in the Woolich Racing Tuned software and write it to your ECU to return your motorcycle back to the ECU's stock tuning. This is not to be confused with the 'Return to Stock' Feature found in 'Tools', which return the ECU to factory form and will remove the existing key from your ECU.
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| If I purchase a Bin File Definition from you, can I on-sell it once I’m done with it? |
No Bin File Definitions are not transferable. The details of this restriction are set
out in the Woolich Racing Tuned Software License.
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